Write an Email
·You recently completed an online course offered by your university. While the content was valuable, you experienced several technical difficulties with the learning platform. You want to provide feedback to the course administrators.
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Email Writing Guide
Professional tone and structure for the Write an Email task
TOEFL Writing Templates
Effective templates and phrases for TOEFL writing
Common Grammar Mistakes
Top grammar errors that hurt your TOEFL score
Estimated TOEFL · Writing
Key Takeaway
The email effectively communicates feedback and suggestions, maintaining a polite tone throughout.
Lack of detail in technical issuesModerate
“I have faced few technical problems during the session, while sharing your screen, the sound was not clear and I've found it hard to understand what you were talking about.”
Fix·I faced several technical problems during the sessions, such as unclear audio while sharing your screen, which made it difficult to follow the discussions.
Grammatical errorsModerate
“I recently enrolled your online course.”
Fix·I recently enrolled in your online course.
“I would like to express my appreciation for the hard work you showed, and the essential content that was delivered during the sessions.”
Expressing appreciation for the course content demonstrates a positive attitude and acknowledges the effort of the instructors, which is important for maintaining a professional tone.
“Moreover, I would like to thank you for the time you gave for discussions at the end of the course.”
Acknowledging the time given for discussions shows that the student values interactive elements of the course, which can be beneficial feedback for course administrators.
“Therefore, I think it would make a big difference for future online courses, to run a simulation for the call before starting the sessions, this would be very helpful to assure a smooth call.”
Providing a constructive suggestion for improvement shows initiative and helps course administrators consider practical solutions to technical issues.
Vocabulary & Flow
Consider using additional linking words to enhance the flow of ideas, such as 'Additionally' or 'Furthermore'.
Grammar Corrections
1 items foundThe phrase 'a few' is the correct expression to indicate some problems, whereas 'few' implies almost none.
Email Structure
The greeting is polite and sets a respectful tone for the email.
“Dear Sir”
The opening paragraph clearly states the purpose of the email and provides context about the student's enrollment in the course.
The body addresses all required points, but could benefit from more detailed elaboration on technical issues.
The closing expresses gratitude but lacks a call to action, such as inviting further discussion or feedback.
The sign-off is appropriate and maintains a professional tone.
“Sincerely”
Suggested Academic Phrases
Improvement Roadmap
Provide more detailed descriptions of technical issues to enhance clarity.
Now: I have faced few technical problems during the session, while sharing your screen, the sound was not clear and I've found it hard to understand what you were talking about.
Try: I encountered several technical issues, such as intermittent audio disruptions during screen sharing, which made it challenging to follow the content.
Improves clarity and demonstrates thoroughness in feedback.Correct minor grammatical errors to improve readability.
Where: opening
Try: I recently enrolled in your online course.
Use varied vocabulary to avoid repetition.
Try: Instead of repeating 'course', use synonyms like 'program' or 'class'.